I was dining out Friday night and it was a disaster- food, service, even glassware. Staff was contrite but without power/training to make things right. Thinking about your CRM? Do your employees have the power to diffuse disasters?
I was dining out Friday night and it was a disaster- food, service, even glassware. Staff was contrite but without power/training to make things right. Thinking about your CRM? Do your employees have the power to diffuse disasters?
Health Care Protection Tips and Ideas for Employers and Individuals
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writer, speaker and advisor on effective leadership
